Frequently Asked Questions
Everything you need to know about shopping with prank-2604
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. You will receive a tracking number via email as soon as your package leaves our warehouse.
What is your return policy?
We offer a 30-day return window for most items. Products must be in their original packaging and unused condition to qualify for a full refund.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.
Do you offer international shipping?
Currently, we ship to the United States and Canada. We are working on expanding our logistics to reach more international destinations soon.
How can I track my package?
Once your order is shipped, you will receive an email containing a tracking link. You can also log into your account on our website to view your order status.
What should I do if my item arrives damaged?
If your order arrives damaged, please contact our support team within 48 hours of delivery with photos of the damage, and we will arrange a replacement or refund immediately.